So you have decided on your purchase and you still don't know when you will receive it or you need help estimating the processing and shipping time of your order? Don't worry, this page is made specifically to solve the doubts or problems that you may have with the shipments of your orders in RONEX SPORTS.Here are some things to consider while waiting for your order:
- We ship from Monday to Saturday. Except national holidays.
- Shipping starts from the date you received the message "Your order has been shipped!" E-mail.
- The above estimate does not include processing time. If your order was placed before 2:00 p.m. m. (GMT +1), your order will be shipped the same day. On the other hand, all orders placed after this time will be shipped the next day.
- Personalized clothing and items depend on manufacturing deadlines and pertinent logistics.
- SPAIN (EXCLUDING CANARY ISLANDS, CEUTA AND MELILLA): Free for orders over 29.99 EUROS, in case the order to be placed does not meet this condition, the cost can be seen once you enter your postal address on the page of pay.
- SPAIN (CANARY ISLANDS, CEUTA AND MELILLA): Free for orders over 79.99 EUROS. In the event that the order does not meet the above condition, the cost can be seen once you enter your postal address on the payment page.
- EUROPE: Free for orders over 129.99 EUROS, in case the order to be placed does not meet this condition, the cost can be seen once you enter your postal address on the payment page.
- INTERNATIONAL: Shipping prices will be reflected at checkout based on shipping destination and weight of your order. At this time we do not offer free shipping for international orders.
Our priority is always to offer the best possible shipping service to our customers, that is why we work with several logistics companies to be able to supply all kinds of price ranges and delivery times.
At Ronex Sports, we pride ourselves on our speed of shipping and processing. 95% of our orders are dispatched in less than 24 hours. It should be noted that this estimated time is for business days. It may also vary during peak sales season, restocks and new deliveries, the delivery of your package(s) may take a little longer. Thank you for your patience. Orders are subject to verification and approval prior to shipment. If inaccurate or incomplete information was provided, this may cause a delay in the processing and shipment of your order.
If an item(s) is out of stock, this may cause a delay in the processing and shipping of your order. Rest assured, you will be notified by email or phone of any changes to your order.
For all item(s) that are personalized or require manufacturing, these estimated times will not be valid. This will depend on the degree of personalization, the deadlines for this type of article will be informed in advance, both by email and in the form of an SMS. However, you can contact us at any time, if you have any questions.
Once the order has been processed, you will receive an email as your product has been processed and shipped, this email will contain all the relevant instructions to track the shipment. We work with several logistics companies, therefore, in specific cases it may take a short time before these tracking numbers are active.
The estimated shipping time will depend on the shipping option selected when placing the order, where cost and estimated shipping times will/were be reflected.
We have no control over custom fees and they vary from country to country. Customers are responsible for paying all customs fees.